Crisis Management Simulation

Dealing with risk and incidents is part of doing international business. But encountering a crisis is another story. This can threaten human life, the reputation, or even the existence of your organization. So what if you could prepare yourself in a safe learning environment? Never waste a good crisis (simulation) and learn by doing!

For whom?

For organizations who take their Crisis Management seriously and don’t want to wait until a real crisis occurs in order to improve their Crisis Management.

Duration of the training:

The length of the training is fully dependent on your learning objectives. Ideally we move beyond a single moment in time and give a good introduction on the structure and best practice some weeks before the actual exercise. The simulation will be fully tailored to your needs, so time, place, scenario and duration depends on how we design it. And the evaluation is just as important as the simulation itself, so we will be happy to support in that as well.

What will you be doing during the training?

In this training we expose your crisis management team to a realistic simulated event that is serious enough to keep your Board members awake at night. The presented case will be fully adjusted to customer realities, working environment and internal procedures. The team members will be able to practice the realities of having to deal with a variety of actors such as the general public, insurance companies, criminal elements, government, press, social media, family and colleagues.

Through our specially developed Mediasim, an effective online communication tool, the crisis managements team will be able to immediately view the effect of their communication, through incoming responses on their broadcasts.

The simulation team offers immediate feedback and improvement points.

Our approach

We believe that practicing crisis management through simulation is a great way of acquiring skills, experience and awareness at all levels. We will always focus on your learning objectives, so will adjust the case, the pace and the feedback to your learning curve. We also want to raise the level of the Crisis Management team beyond the individual competencies, so put focus on coordination, procedures, communication and team dynamics.

Training results at the end of the day:

  • It tests and trains the readiness and resilience of your organisation.
  • It reviews the crisis plan and the available infrastructure and allows the members of the crisis team to experience all aspects of a crisis and their response to it.
  • It makes sure all members, including the board, are aware of the importance of crisis management.

About the trainers

The training will be facilitated by a professional and experienced crisis responder, who provides immediate realistic advice. Furthermore, the training will be given by a senior security trainer. He or she will make sure the learning points are well integrated in your safety and security policies.

Both facilitators are specialised in designing, implementing and evaluating crisis management and experienced in responding effectively to crisis situations in an organised and structured way. As all our trainers, they have CPP (ASIS) or CCMP (Certified Crisis Management Professional) accreditation.

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